Frequently asked questions

Where are you located?


ONLINE ORDER PICK UP Unit 13 - 52 Antares Dr Nepean, ON K2E 7Z1. DISCLAIMER *Online orders are distributed through a third party* All questions, comments and concerns regarding online orders, pick up or shipping please contact Gopher It Deliveries with your order #. 613 - 413 - 6317 ____________________________________________ Fitness Depot Grab & Go CASH ONLY (OPENS MID AUGUST, WEEKENDS ONLY until further notice) 499 Industrial Ave. Ottawa, ON. Saturday 10-6 Sunday 12-5 *Grab & Go locations are stocked and run by the third party retailing the products. The Carb Free Baking Co. does not track inventory.




How do I place an order?


We're currently offering a rotating menu. If you see something online that you’d like to purchase please visit our "order page", select the items you'd like, and continue to checkout.




Are your treats gluten free?


Yes, all ingredients we use for our treats are gluten-free. However,
they are not produced in a 100% gluten free environment as we share a commercial kitchen with a restaurant. If you require celiac safe option please advise us and we will do our best to accommodate.




Do you have dairy free and vegan options?


Yes, please advise us if you have dietary restrictions and we are happy to accommodate you as best as possible. This type of order does require a more notice unless we have extra frozen treats from previous bake days.




What type of sweetner do you use?


We only use erythritol by Swerve. We can accommodate those with an intolerance of Erythritol on a large quantity order.




Do you offer cakes or cupcakes for special occasions?


Yes, however.. The current lack of staff due to the pandemic affects my ability to take preorders or custom orders at this time. My current business model is operating like an artisan small batch kitchen. I take pride in selecting fresh quality ingredients weekly and creating unique gourmet options which allows more creativity and variety. I offer a rotating menu that’s updated weekly which you can make selections from in our “online shop”. If you see something you like now, you are able to pick up and freeze for your special day, or you can keep checking back to see what delicious new options arise in the coming weeks!




Are you treats baked by a professional?


Yes, everything is baked by Cassandra, the owner of CFC. Cassandra is a registered Holistic Nutritionist (RHN) who has followed the Keto Diet herself for 5 years now. Cassandra has her Food Handler License and was trained by a Cordon Blue Chef.




Do you have a menu/pricelist?


Prices of all of current availble options are listed on our "shop".




Can we get same day service?


Yes, anything you order on the "online shop" is available immediately for pick up. We only advertise what is currently availabe on the website.